FREQUENTLY ASKED QUESTIONS

What is Dalmia DocConsult?

Dalmia DocConsult is an online consultation platform which facilitates the international patients in connecting with doctors from India to get a medical opinion.

What are the modes available to connect with Doctor?

Patients can connect face-to-face through video call or via voice call.

Can I reschedule/ cancel a consultation?

Yes, you can. Visit ‘My Account’ section and reschedule or cancel the consultation.

Will I get any prescription?

No, as per the law, we can’t generate a prescription.

What is the validity of a consultation?

A consultation is valid for one-time only.

What is the quality assurance?

We follow strict protocol while onboarding the Doctors by performing rigorous quality checks, verifying documents, patient feedbacks to provide you with international standard of care. All doctors listed with Dalmia DocConsult are experienced, fully registered medical practitioners.

What are the payment modes available?

You can make payment through secure payment gateway in USD.

Is your platform secure?

Yes, we keep your data safe and secure. Your health records are only shared between the doctor and the patient.

I have a question which is not listed. What can I do?

For any queries, please email us at care@dalmiadocconsult.com or call toll-free 1800112262 (IST) or skype: dalmiadocconsult

Toll Free: 1800-11-2262